In 2025, more teams are rethinking the tools they’ve relied on for years. Klaviyo has helped many brands run email and SMS campaigns with basic automation, but things have changed.
Today, the bar is higher. People want faster results, smarter targeting, and tools that do more than follow static rules. That’s where the gap becomes clear. Many are now searching for a Klaviyo alternative that can actually learn and adapt.
Questera meets the needs of this new world. It runs on real AI email marketing, email AI segmentation, and smart agents that know what to do, when to do it, and why. Teams using Questera marketing automation aren’t stuck building flowcharts. They focus on getting results.
This comparison uses real Klaviyo AI benchmarks to show how Questera performs. It also highlights six key areas where Questera gives you a smarter, faster, and more connected way to work.
The main difference between Klaviyo and Questera is how they think and act.
Klaviyo follows fixed rules. You set a trigger, build a flow, and it runs the same way every time until you change it. It works, but only up to a point.
You have to keep updating the flows, watching the results, and figuring out what needs to change. If your audience shifts or their behavior changes, the system does not know until you tell it.
Questera marketing automation works in a completely different way. Questera uses agentic AI. That means the platform runs on smart agents that don’t wait for instructions.
They look at user behavior in real time, spot changes, and act on their own. They follow up at the right time, send the right content, and adapt on their own.
For any team looking for a real Klaviyo alternative, this shift matters. When you look at recent Klaviyo AI benchmarks, you can see that rule-based systems often hit a wall. They stop growing unless someone pushes them forward.
With Questera, growth doesn’t depend on constant edits or manual updates. It gets better over time. That’s the difference. AI email marketing should help you move faster, not slow you down.
And with built-in email AI segmentation, Questera doesn’t just send messages. It sends the right ones, to the right people, at the right time, without anyone needing to map it all out.
Let’s look at what makes Questera different from Klaviyo. More teams now want a Klaviyo alternative that keeps up with how customers behave today. The biggest changes are not just in features. They’re in how the system works, thinks, and evolves on its own.
Here are six key areas where Questera leads with real AI email marketing power, from segmentation to data intelligence.
In Klaviyo, segmentation is usually built using filters. You select a few conditions like email opens, product views, or location. Then you create a segment, and it stays that way until you change the rules.
It works well if your audience behaves the same all the time. But most people do not. They click today, ignore tomorrow, and might come back next week. Static segments just can’t keep up.
SEGA, the intelligent segmentation agent, drives segmentation in Questera marketing automation. It watches what users are doing in real time. It sees what they browse, what they ignore, how they respond to offers, and when they are most active.
Then it updates the segments automatically. This kind of email AI segmentation tracks what users are doing right now. It updates groups based on current behavior, not what happened last week.
If you are searching for a Klaviyo alternative, this is one of the biggest shifts. Segmentation becomes a living part of the system, always adapting and always accurate.
Personalized Lifecycle Execution, Not Just Campaign Automation Klaviyo is built around flows. You decide what triggers an email, what happens next, and how many days to wait. All based on the plan you create up front.
This keeps campaigns consistent, but it also locks you into decisions that may not hold up over time. Users are not all the same, and they do not move through a single funnel.
Questera uses agentic AI for lifecycle execution. Instead of building flows, you let the agents learn what works. ELMA , for example, focuses on lifecycle emails. She watches what users do and knows when to nudge them to sign up, buy, or stay.
If someone is showing signs of churn, she acts. If someone is ready to upgrade, she acts again. The timing, message, and path are never the same for everyone.
When you compare this with the old way of building one flow for hundreds of people, the value is clear. That is what makes Questera marketing automation a smarter Klaviyo alternative.
Klaviyo mainly focuses on email and SMS. You can connect other tools, but you often need help from developers or extra tools to make everything work together. It might seem like multi-channel, but the systems don’t work together.
Questera does this differently. It uses OMNIA, an agent that connects every channel like email, ads, push, WhatsApp, and in-app messages. And it does it intelligently.
It tracks what it already sent and how the user responded. It avoids repeating the same message on different platforms. This leads to better engagement without message fatigue.
This kind of omnichannel intelligence saves time and improves results. You do not have to jump between dashboards or worry if people are getting too many messages. The system takes care of it. For teams looking for a Klaviyo alternative that keeps everything connected, this is a major advantage.
With Klaviyo, you spend time setting everything up, be it flows, segments, templates, A/B tests. After launching, you still have to check performance, make changes, and keep testing. A cycle that requires constant input.
In Questera, agents take care of optimization for you. They monitor results in real time and adapt. If something isn’t working, they change course.
If a subject line works better, they lean into it. This kind of learning happens continuously, without needing your full attention every day.
This means you get value faster. Your first campaigns are already smart, and they get better automatically. You are not spending weeks tweaking flows. For anyone comparing platforms, this is one area where Questera marketing automation clearly outpaces traditional tools.
Klaviyo provides analytics. You can see who opened, who clicked, and which emails performed best. But when you need deeper insights, you often have to export the data or connect third-party tools. That adds more steps, more tools, and more delays.
In Questera, GIA handles data examination. GIA connects directly with tools like Mixpanel or Amplitude, reads the data, and gives you instant insights. But it goes further.
GIA tells you what those numbers mean. If there is a drop in activation, GIA highlights it and can even recommend a next step for ELMA or SARA to act on.
So you are not just looking at charts. You are getting answers. It helps you move fast and make decisions backed by real behavior. One more reason Questera is becoming the go-to Klaviyo alternative.
Most emails in Klaviyo use basic personalization. You can add the customer’s name, mention a product they looked at, or change the subject line. These small changes help, but they only scratch the surface. You still write one version of the email and send it to everyone in the segment, whether they are new, returning, or just browsing.
Questera takes a much smarter approach. The platform uses AI email marketing to tailor each message based on what the user actually value. It understands how people behave, what they click on, what they ignore, and when they are most likely to respond.
Then it adjusts the message accordingly. The tone, call to action, offer, and layout change based on the user’s segment, preferences, and real-time behavior.
It helps getting the right content in front of the right person at the right time, without having to write ten different versions yourself. Real Klaviyo AI benchmarks show that many campaigns still use one-size-fits-all templates with only small changes.
Feature | Klaviyo | Questera (Klaviyo Alternative) |
---|---|---|
Segmentation | Built using fixed filters and static conditions. Segments don’t update unless manually changed | Real-time behavioral segmentation using SEGA. Segments evolve based on user activity, preferences, and live behavior. |
Lifecycle Execution | Rule-based flows. Pre-built triggers and time delays. One flow for many users. | Agentic AI lifecycle execution. ELMA monitors user behavior and sends the right message at the right moment. No manual flow-building. |
Omnichannel Marketing | Primarily supports email and SMS. Other channels require third-party tools or manual integration. | Intelligent omnichannel orchestration with OMNIA. Natively manages email, ads, push, WhatsApp, and more, without repeats. |
Content Personalization | Basic personalization like name, product insert, and subject line tweaks. One message per segment. | Deep AI content personalization. Messaging adapts tone, CTA, layout, and offers based on real user behavior. |
Optimization & Testing | Manual A/B testing and reporting. Marketers have to keep checking and making changes all the time. | Continuous AI optimization. Agents test, learn, and improve automatically in the background. Faster time to value. |
Data Analysis | Provides dashboards and reports. Deeper insights need exporting or third-party tools. | Native data intelligence with GIA. Connects to data tools, reads behavior, explains trends, and suggests actions. |
AI Readiness | Some automation with limited AI capabilities. Still human-dependent for execution | Built for AI email marketing from the ground up. Fully agentic, adaptive, and self-learning. |
Klaviyo AI Benchmarks | Limited by rule-based flows and basic testing. AI support is minimal and not deeply embedded. | Benchmarks show higher performance through intelligent segmentation, targeting, and personalization. |
Best For | Teams looking for simple automation in email and SMS. | Teams looking for a Klaviyo alternative that provides intelligent, connected, and self-optimizing engagement. |
Sending just one version of a message to a large group is no longer enough. People expect more. They expect content that feels right for them, something that actually speaks to where they are in their journey. That is where Questera makes a real difference.
Questera marketing automation does not use static templates or small tweaks. It uses real AI email marketing to create smart emails from the start. Each message adjusts to fit the user. And it does this without needing constant edits or manual input.
If you’re still using basic personalization and static flows, it’s a good time to try something better. Teams comparing tools and looking at Klaviyo AI benchmarks can see the gap clearly. Questera closes that gap and gives you a system that thinks, learns, and delivers.
For anyone searching for a true Klaviyo alternative, this level of personalization is a new standard. And Questera is ready for it.
See it in action